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Improving Organizational Interventions for stress and Well-Being

This book brings together a number of experts in the field of organizational interventions for stress and well-being, and discusses the importance of process and context issues to the success or failure of such interventions. The book explores how context and process can be incorporated into program evaluation, providing examples of how this can be done, and offers insights that aim to improve working life.


Although there is a substantial body of research supporting a causal relationship between working conditions and employee stress and well-being, information on how to develop effective strategies to reduce or eliminate psychosocial risks in the workplace is much more scarce, ambiguous and inconclusive. Indeed, researchers in this field have so far attempted to evaluate the effectiveness of organizational interventions to improve workers’ health and well-being, but little attention has been paid to the strategies and processes likely to enhance or undermine interventions. The focus of this volume will help to overcome this qualitative-quantitative divide.


This book discusses conceptual developments, practical applications, and methodological issues in the field. As such it is suitable for students, practitioners and researchers in the fields of organizational psychology and clinical psychology, as well as human resources management, health & safety, medicine, occupational health, risk management and public health.


Exploring innovative and viable solutions to reduce the problem of recruitment and retention of qualified truckers


The carrier industry in Québec is facing recurrent problems attracting and retaining qualified truckers. However, companies wanting to tackle the problem proactively lack concrete tools to do so. This awareness-raising paper published by the (Chair in Occupational Health and Safety Management (CGSST) is for individuals seeking to understand underlying issues and gain access to tools that will help them to intervene properly. This document is a guide 1) to understanding trucker recruiting and retaining problems and 2) to exploring 6 innovative paths of action: integration into the trade, communication, recognition, relations with the dispatcher, trade appreciation and autonomy. The guide is based on research work (Fournier et al., 2008) carried out among different stakeholders in the carrier industry.


Eight (8) fact sheets offer readers an overview of each of the issues. In both purpose and approach, these fact sheets are meant as reference tools to help demystify problems associated with attracting and retaining qualified truckers. They make the issues easier to understand and propose alternatives worth exploring.



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Eight fact sheets

Format PDF (1369k)

Launching of a prevention kit for work-related mental health problems

Trousse La santé psychologique au travail

The Université Laval's Chair in Occupational Health and Safety Management and severals partners launched a prevention kit for work-related mental health problems. Entitled "Mental Health at Work...From Defining to Solving the Problem," this unique kit in Canada will allow workers and organizations to deal better with this problem which is the main reason for the increase in work absenteeism.



Employee recognition

Coffret la reconaissance au travail

At the heart of new management approaches, employee recognition is regarded as an effective mean to inspire employees and managers. The Chair research  results revealed that employee recognition has a significant impact on stress at work.  To act upon this problem, words are not enough. In this perspective, the Chair in occupational health and safety management at Université Laval launches a kit and an Web site providing tangible tools to implement employee recognition.


Designed to meet the pressing needs of employees and managers, this kit is a response to organizations wishing to put more of a human face on human resource management practices. It provides tools to help people update their knowledge as well as strategies for implementing employee recognition practices. The documents included in the kit are part of a knowledge transfer process arising from a variety of research projects and practical workplace experiences. It consists of the following three sections: 1) sensitization tools, 2) implementation tools, and 3) suggested recognition activities. By and large, the kit's objectives and content make it a reference tool for demystifying employee recognition and promoting understanding and empowerment.